Please Read the Following Terms of Use Carefully
This Virtual Branch Web Site (the Virtual Branch) is provided by Johnson Controls, plc together with Johnson Controls España, S.L. and their affiliates (Johnson Controls) subject to the following terms of use, as modified from time to time by Johnson Controls (Terms of Use). By using the Virtual Branch or any application provided through the Virtual Branch, you are agreeing to these Terms of Use.

Web Site Content
The Virtual Branch contains trademarks, service marks, copyrighted material, proprietary information, trade secret information, materials, software and data of JCI and other content owned by Johnson Controls and others (Content). As between you and Johnson Controls, Johnson Controls is the sole owner of all Content on the Virtual Branch, including all copyrights, trademarks, proprietary information and other intellectual property rights. You may not download, copy or save any Content or any portion of it, for any purpose, except you may print a copy of individual screens appearing as part of the Virtual Branch solely for your personal use or records, provided that any logos, marks or other legends that appear on the copied screens remain and are not removed from the printed copy. Except as expressly permitted in these Terms of Use, you may not modify, copy, publish, display, transmit, adapt or in any way exploit the Content without the prior written permission of Johnson Controls.

Confidentiality
You may not sell, disclose, transfer, modify, translate, reproduce or otherwise make the same available to others and you must protect the Content to the same extent you protect your own most confidential information. You also agree to take such action with your employees, independent contractors and agents, by written agreement or otherwise, as is necessary to satisfy your obligations under this provision. You hereby agree that any information or Content received through the Virtual Branch, which Johnson Controls designates, either orally or in writing, as trade secret or proprietary information, shall be treated as confidential and not disclosed to others (except your employees to whom the terms and conditions of this obligation have been communicated).

User Content
All information (other than personal information, which is governed by our Privacy Policy), including data, text, files, graphics and other materials that you transmit to the Virtual Branch or supply to Johnson Controls is referred to as User Content. By transmitting User Content on or through the Virtual Branch, you agree that you are solely responsible for the transmission, accuracy, completeness, ownership and publication of that User Content, and that Johnson Controls is not responsible for your transmission of the User Content.

By transmitting User Content to Johnson Controls or otherwise making User Content available on or through the Virtual Branch, you grant Johnson Controls a royalty-free, world-wide, perpetual, irrevocable, non-exclusive and fully sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display that User Content, in whole or in part, and/or to incorporate it in other works in any form, media or technology, and you agree that any "moral rights" in that User Content has been waived.

Johnson Controls does not monitor, review or edit User Content posted or made available on or through the Virtual Branch. However, Johnson Controls reserves the right, in its sole discretion, to refuse, edit or remove any User Content, in whole or part, which in Johnson Controls' judgment does not comply with these Terms of Use, is illegal, or is otherwise undesirable, inappropriate or inaccurate. Johnson Controls is not responsible for any decision, lack of decision or delay in editing or removing User Content.

International Transfer of Personal Data
By placing an order, and using this Portal, I acknowledge that I have read and understood the JCI Privacy Notice. I further acknowledge and understand that international transfer of my Personal Data may be required for the purposes outlined in the Privacy Notice and these terms. To the extent my consent is required by law and by Johnson Controls, and to the extent permitted by law, I consent to the international transfer of my Personal Data

Marketing Notice
By checking an “I accept” box, I consent to JCI contacting me by BE-VB-support@jci.com email.

Conduct
You may not transmit in any way User Content on or through the Virtual Branch that: (i) infringes any proprietary rights of any party or person; (ii) is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, deceptive, fraudulent, sexually graphic, hateful, or invasive of another's privacy; (iii) victimizes, harasses, degrades, or intimidates an individual or group on the basis of race, ethnicity, gender, religion, sexual orientation, age, or disability; (iv) contains unsolicited or unauthorized advertising, promotional materials, "spam," "chain letters," or any other form of solicitation; or (v) contains software viruses or any other computer code, files or programs that may interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or contribute to any other similarly destructive activity.

You also agree that you will not: (i) post personal information, other than your name and user ID, (ii) impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity; (iii) forge or otherwise manipulate User Content in order to disguise the origin of any User Content; (iv) interfere with or disrupt the Virtual Branch or servers or networks connected to the Virtual Branch, or disobey any requirements or policies of networks connected to the Virtual Branch; (v) infiltrate or otherwise seek to gain unauthorized access to, or compromise the integrity of, the Virtual Branch; (vi) collect or store information about the Users of the Virtual Branch or the User Content posted by others on the Virtual Branch or use such information for any purpose inconsistent with the purpose of the Virtual Branch; or (vii) violate any applicable local, state, national or international law or regulation.

Linked Sites
Johnson Controls may provide links to third parties' Web sites or applications (Linked Sites). Linked Sites are not necessarily reviewed, controlled or examined by Johnson Controls. Each Linked Site may have its own terms of use and privacy policy, and the user must be familiar and comply with all such terms and policies when using a Linked Site. Johnson Controls is not responsible for the content, availability, policies or practices of any Linked Site, or any additional links contained therein. These links do not imply Johnson Controls’ endorsement of the Linked Resources or any company or service.

Privacy Policy
We encourage You to read our Privacy Policy and our Terms of Use. Use of the Virtual Branch is voluntary. By posting certain User Content on the Virtual Branch, such User Content will be viewable by all participants regardless of the location, including users outside of the European Economic Area, in countries that are considered not to provide adequate level of protection of personal data.

Disclaimer of Warranties
THE VIRTUAL BRANCH IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, JOHNSON CONTROLS SPECIFICALLY DISCLAIMS ANY AND ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO: (i) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, APPROPRIATENESS, RELIABILITY, TIMELINESS OR USEFULNESS OF THE VIRTUAL BRANCH AND THE CONTENT THEREIN; AND (ii) ANY WARRANTIES OF TITLE, WARRANTY OF NON-INFRINGEMENT, WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Liability
IN NO EVENT WILL JOHNSON CONTROLS, ITS OFFICERS, DIRECTORS, EMPLOYEES, PARENTS, AFFILIATES, SUCCESSORS OR ASSIGNS, BE LIABLE TO ANY PARTY (i) FOR ANY INDIRECT, DIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, AND THE LIKE), OR ANY OTHER DAMAGES ARISING IN ANY WAY OUT OF THE AVAILABILITY, USE, RELIANCE ON, OR INABILITY TO USE THE VIRTUAL BRANCH, EVEN IF JOHNSON CONTROLS OR ITS AGENT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE FORM OF ACTION.

Indemnification
By using the Virtual Branch, you agree to defend, indemnify and hold Johnson Controls, its affiliates, officers, directors and employees harmless from any and all claims, liabilities, costs and expenses, including reasonable attorneys' fees, arising in any way from your use of the Virtual Branch, any violation of these Terms of Use by You, or any User Content you transmit on or through the Virtual Branch.

Copyright Agent
If you believe that information or any other material has been used on the Site in a manner that constitutes copyright infringement, please provide our Copyright Agent with an e-mail or other written notice with the following information:

• an electronic or physical signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed;

• identification of the copyrighted work claimed to have been infringed;

• a description of where the material is located on the Virtual Branch;

• your address, telephone number, and e-mail address;

• a statement of your good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

• a statement by you, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Termination of the Access
Johnson Controls may at any time in its sole discretion terminate your access to the Virtual Branch including but not limited to due to the reasons that you have breached Terms of Use, the contractual relationship between your company and Johnson Controls has been terminated or has expired.

Changes to Terms of Use
Johnson Controls may change these Terms of Use from time to time in its sole discretion, without actual notice. Any change will appear on this page of the Virtual Branch. You are encouraged to check for changes to these Terms of Use regularly. By using the Virtual Branch following any modifications to these Terms of Use, you agree to be bound by any such modifications.

Addendum A: Privacy Policy

This Privacy Policy (the Policy) contains the policies of Johnson Controls, plc., Johnson Controls together with Johnson Controls España, S.L. and their affiliates (Johnson Controls) regarding the collection and use of information relating to the Virtual Branch (the Virtual Branch) and all applications accessible through the Virtual Branch (the Applications), except where noted. References to the User mean any person or company that visits or uses the Virtual Branch or the Applications.

By using the Virtual Branch or any Application you represent that (a) you are of sufficient legal age and have authority to use the Virtual Branch and Applications and to bind your company as applicable; and (b) you have read this Policy and consent to the use of personal information collected by Johnson Controls as described in this Policy. Johnson Controls may make changes to this Policy by posting the revised Policy on the Virtual Branch. Please check periodically to ensure that you have reviewed the most current Policy. Using the Virtual Branch or any Application after any change to the Privacy Policy will be deemed consent to the change. Use of the Virtual Branch is voluntary. You understand that your utilization of the Virtual Branch may, in certain cases, result in the transfer of your personal data to third countries that are considered not to provide adequate protection. Such information may also be disclosed if permitted or required by law or court order. If you do not want your personal data to be transferred, stored or disclosed as described in this notice, you may decide not to use the Virtual Branch at any time.

U.S. - EU Safe Harbor Privacy Statement
For personal information that Johnson Controls, plc. receives from the European Economic Area, including Switzerland, the company has committed to handling such personal information in accordance with the Safe Harbor Principles. For more information about the Safe Harbor Principles, please visit the U.S. Department of Commerce's Website at http://www.export.gov/safeharbor/eg_main_018236.asp.

General Information Collection
Johnson Controls may collect, maintain, and process information provided by or concerning Users, on and through the Virtual Branch and the Applications. Users represent and warrant that all information they provide to Johnson Controls is accurate, current, non-misleading and relevant for the purpose provided. Users of the Applications also represent and warrant that they have the authority to provide the information submitted through the Applications, and agree that Johnson Controls may occasionally verify that authority.

Public Areas of the Virtual Branch
Users may visit the public areas of the Virtual Branch without disclosing any personal information about themselves, other than Johnson Controls automatic logging of basic usage data as described in Usage Data below.

Contact Information and “Opt-Out”
If a User requests information from Johnson Controls, an e-mail or other contact information may be required in order to allow Johnson Controls to reply or for other related purposes. Johnson Controls will request only that information reasonably necessary to provide requested information or services. Users may elect to opt-out from receiving communications by (i) checking appropriate opt-in or opt-out boxes if provided on the collection form, (ii) following the instructions Opt-Out Choices below, or (iii) following the instructions described in the communication sent from Johnson Controls.

Registration Information
To use the Virtual Branch or Applications, Users may be required to register by providing contact information such as user ID, password, name, title, business address, business telephone number, business e-mail address and other contact information (Registration Information). Certain portions of the Registration Information may be used for determining qualifications for use of particular Applications. Johnson Controls may use Registration Information to communicate with Users regarding available transactions, changes in functionality of the Virtual Branch or Applications, billing, help desk and other activities relating to the operation of the Virtual Branch. Johnson Controls may also use Registration Information to send Users information about products or services available on or through the Virtual Branch and offers made available by Johnson Controls’ business partners, which information may be sent by Johnson Controls or the business partner making the offer. Instructions on how to request that Johnson Controls not send future communications (except for those necessary for the operation of the Virtual Branch) or that Johnson Controls not share Registration Information with third parties are contained in Opt-Out Choices below.

Transaction Data
Johnson Controls may collect and compile information concerning use of the Virtual Branch and Applications, including transactions and other use by Users (Transaction Data). Johnson Controls will use Transaction Data for its intended purpose in Johnson Controls business with, for or on behalf of the User or the User’s company. Johnson Controls will not share Transaction Data with any third party, except to the extent reasonably required in Johnson Controls business with, for or on behalf of the User or the User’s company. Johnson Controls may aggregate and/or use for its own internal purposes any Transaction Data, and may use or disclose to third parties aggregated Transaction Data not reasonably identifiable to any User or company. Johnson Controls will use its best efforts to guard all Transaction Data against unintentional disclosure.

Usage Data
Johnson Controls will collect information about how Users use the Virtual Branch and the Applications. This data may include a User's domain name, language, type of browser and operating system, Internet service provider, Internet protocol (IP) address, the site or reference directing the User to the Virtual Branch, and the amount of time spent on the Virtual Branch or using any Application (collectively, Usage Data). Johnson Controls may monitor and use Usage Data in aggregated form to measure the Virtual Branch's performance and Application activity and improve the Virtual Branch's design and functionality. Johnson Controls may also use Usage Data for security purposes or to verify transactions or other communications made in the Applications.

Consent to Processing
By using or providing information to the Virtual Branch and the Applications, Users understand and consent to the collection, processing and use of such information in the United States and other countries and territories, for the purposes set forth in this Policy. Further, we may transfer personal information pertaining to you outside of European Economic Area to the countries that are not considered to provide the same level of protection for your personal information. In each case, Johnson Controls has taken the necessary measures to ensure that all personal information transferred receives an adequate level of data protection.

Acceptable Disclosures

Johnson Controls may use third parties to provide or perform services and functions on the Virtual Branch and the Applications. For example, Johnson Controls may use a third-party supplier to provide functionality provided in an Application through a browser re-direction to or framed use of systems operated by that third-party supplier. Johnson Controls will make information concerning Users and their use of the Virtual Branch and the Applications available to these suppliers, as necessary, to perform these functions. Any access to that information will be limited to the purpose for which the information was provided. The suppliers may be located throughout the world; therefore information relating to Users may be sent worldwide to countries having different privacy protection standards than the User’s country of residence. Johnson Controls may also make information concerning Users, the Virtual Branch and the Applications, and the uses thereof, available to law enforcement personnel and agencies as required by law. Where permitted by law, Johnson Controls may also disclose such information to law enforcement personnel and agencies, or use such information as part of legal process, in order to protect its property or in support of an investigation regarding a breach of the terms of use or any unauthorized access to or use of the Virtual Branch or the Applications.

Cookies
Johnson Controls may use information stored on a User’s computer or other access device, also called “cookies,” to make sign-in to and transactions and other activities on the Virtual Branch more efficient. These cookies will not contain any identifiable Transaction Data. You can configure your browser’s settings to either reject the installation of cookies or receive a warning before a cookie is installed, or you may delete all cookies from your computer. Please refer to your web browser’s instructions or Help section to learn more.

Please note, however, that without cookies you may not be able to take full advantage of all our website features.

Linked Sites and Applications
Johnson Controls may provide links to third parties' Web sites or applications (Linked Sites) from the Virtual Branch or any Application. Linked Sites are not necessarily reviewed, controlled or examined by Johnson Controls. Each Linked Site may have its own terms of use and privacy policy, and Users must be familiar and comply with all such terms and policies when using Linked Sites. Johnson Controls is not responsible for the policies and practices of any Linked Site, or any additional links contained in them. These links do not imply Johnson Controls’ endorsement of the Linked Sites or any company or service.

Access and Changes to Personal Information
A User may request to review, change, delete or update Registration Information or other information provided on or through the Virtual Branch or the Applications by sending an e-mail to the Johnson Controls Data Controller.

Opt-Out Choices
To "opt-out" of (1) receiving communications from Johnson Controls in connection with the Virtual Branch (except for communications necessary for the operation of the Virtual Branch or the Applications), (2) having contact information disclosed to third parties (except as necessary for Johnson Controls to operate the Virtual Branch and Applications, or as otherwise permitted under this Policy), or (3) any other consent previously granted for a specific purpose concerning personal or contact information, an e-mail should be sent to the Johnson Controls Data Controller.

Transfer of Information
In the event of a sale, merger, liquidation, dissolution, or sale or transfer of the substantial assets of Johnson Controls or any of its business operations, information provided by or collected about Users may be sold, assigned, or transferred to a party acquiring all or substantially all of the equity and/or assets of Johnson Controls or its business operation so that such party may continue the operation of the Virtual Branch and the Applications.

Johnson Controls may also transfer such information to its subsidiaries and affiliates directly involved in the operation of the Virtual Branch or any Application, sale, order fulfillment or otherwise.

Security
Johnson Controls has implemented technology and security policies and procedures intended to reduce the risk of accidental loss or destruction of, or the unauthorized disclosure or access to, such information, reasonably appropriate to the level of the data concerned.

Contact; Questions; Comments; Complaints
If you would like to communicate with Johnson Controls regarding privacy issues or have questions, comments or complaints about this Policy, the Virtual Branch or any Application, please forward such communication to the Johnson Controls Data Controller.

You can review the Terms of Use described herein in the following languages:

Italian (IT).pdf Spanish (ES).pdf Russian (RU).pdf